Colour key
Chips, dots and bars use the same colours across the platform. As a rule of thumb: green is good or done, amber is a warning or waiting, red is a problem, blue is in progress or informational, grey is neutral or inactive. Never rely on colour alone; every chip also carries a word. The words are explained in Statuses and stages.
Service-level dot
The small dot in the SLA column of Control Tower lists.
| Colour |
Meaning |
| Green |
On track: the delivery promise is being met. |
| Amber |
At risk: the promise may be missed. |
| Red |
Breached: the promise was missed. |
Order stage chips (Control Tower)
| Stage |
Colour |
| Received |
Grey |
| Validation |
Purple |
| Planning |
Amber |
| To dispatch |
Teal |
| In transit |
Blue |
| Exception |
Red |
| Completed |
Green |
Customer Portal order statuses
| Colour |
Used for |
| Grey |
Created, Cancelled |
| Blue |
Approved, Scheduled |
| Amber |
Anything waiting for your approval, such as Planning - Pending Approval |
| Green |
On schedule (Within ETA) and Delivered |
| Red |
Delayed, Returned. A late shipment turns red whatever its status. |
Delivery window chips
| Status |
Colour |
| Pending your approval |
Amber |
| Approved |
Green |
| Rejected |
Red |
| Alternative proposed |
Purple |
| Cancelled |
Grey |
Bills, invoices and money
| Status |
Colour |
| Paid |
Green |
| Issued |
Blue |
| Due, Partially Paid |
Amber |
| Overdue |
Red |
| Draft |
Grey |
Fleet and people
| Chip |
Colour |
| On Trip |
Blue |
| Idle, Available, Active, OK, Verified |
Green |
| Maintenance, Under Maintenance, On Leave, Due, Pending |
Amber |
| Repaired |
Blue |
| Overdue, Suspended, Rejected |
Red |
| Inactive, Off Duty, none |
Grey |
Planning rules
| Chip |
Colour |
| Rule action Allow |
Green |
| Rule action Warn |
Amber |
| Rule action Block |
Red |
| Freight action Consolidate |
Green |
| Freight action Keep Separate |
Blue |
Safety and driving
| Where |
Colour |
Meaning |
| Driver scoreboard |
Green / amber / red |
Good (85 or more) / watch (70 to 84) / coach (below 70) |
| Hours driven |
Green / amber / red |
Under 9 hours / 9 to under 10 hours / 10 hours or more |
Admin portal
| Colour |
Used for |
| Blue |
Provisioning, In Progress, Running |
| Green |
Active, Completed, Succeeded, Available, Unsealed |
| Amber |
Pending, Queued, Lost, Timed Out |
| Red |
Suspended, Failed, Unavailable, Sealed |
| Grey |
Decommissioned, Skipped, Inactive |
Driver app
| Stop state |
Colour |
| To do |
Grey |
| In progress |
Blue |
| Done |
Green |
| Exception |
Red |
Dashboard updates
In the Customer Portal Latest updates list: blue is information, amber a warning, red an alert.